Functional Impact

Measures and Feedback

We've measured functional impact by the extent to which:

  • People work better together across different functions.
  • People know each other better and are more able to solve problems.
  • Projects are completed on time to budget.
  • Customer Service improves.

A consistent focus in our work is building confidence, competence and cross functional teams.

Feedback from participants and senior management time and time again confirms this works.