KBA Solutions Ltd

New Blog

For Coppolillio, planning and preparation are crucial: “Our trip plan offers solutions and mitigation strategies before we  find ourselves exposed to hazards like avalanches, rock and ice falls, dangerous cold or hot weather, or the disconnect of an incompatible team.”(Coppolillo,…

 The Discipline of Change

The Discipline of Change

The Discipline of Change by Susie Kennedy & Andrew Bray We are in the fourth industrial revolution, Industry 4.0. The speed of change is truly exponential, driven by digital technologies including artificial intelligence, robotics, cognitive technologies, autonomous cars, 3D printing,…

 Making Perpetual Transformation the Norm

Making Perpetual Transformation the Norm

Making Perpetual Transformationthe Norm by Susie Kennedy As well as dealing with rapidly evolving political, economic, technological and environmental changes, organisations are experiencing unprecedented internal and external pressures from multiple stakeholders. Here we look at some of the forces creating…

 Becoming the Boss

Becoming the Boss

In this Harvard Business Review article, Linda A.Hill captures the nature and sources of difficulties facing new managers. She describes the underlying misconceptions about life as a manager, and the reality. Hill says learning to lead is a process of learning…

 The CEO Guide to Customer Experience

The CEO Guide to Customer Experience

From McKinsey Quarterly (August 2016) THE CEO GUIDE TO CUSTOMER EXPERIENCE Companies that create exceptional customer experiences can set themselves apart from their competitors. What do my customers want? The savviest executives are asking this question more frequently than ever,…

 Managing Multicultural Teams

Managing Multicultural Teams

Harvard Business Review Article Nov 1, 2006, Jeanne Brett, Kristin Behfar, Mary C. Kern Multicultural teams offer a number of advantages to international firms, including deep knowledge of different product markets, culturally sensitive customer service, and 24 hour work rotations.…

 The Decision to Trust

The Decision to Trust

Key ideas from the Harvard Business Review articleby Robert F. Hurley The Idea Half of all managers don’t trust their leaders. And in organizations mired in mistrust, stress, divisiveness, and lackluster productivity prevail-prompting valued employees to flee to more motivating…

 Why Bad Projects are so Hard to Kill

Why Bad Projects are so Hard to Kill

Our 3D Model for managing organisational change projects helps managers balance effective people management with project management to avoid the large scale failures that Isabelle Royer describes in her Harvard Business Review article and used as case studies on our programme. Here’s…